Terms & Conditions
We at D.T. Brown take great care in the production and selection of our product items. We genuinely care that we provide quality product to ensure all our customers have great success with their gardens. However we are only human and very occasionally mistakes happen, but please rest assured, we will always do our very best to put things right. If you are not 100% satisfied with the products we provide we will gladly send you a replacement or refund the purchase price upon request.
Our seed is tested in our own laboratory on site for the highest quality and where appropriate we pack the seed in hermetically sealed foil sachets for freshness. If you are unhappy with any of our seed, for any reason, please return it to us for a 'no quibble' replacement or refund as appropriate. None of our seed has been genetically modified.
Postage and packing (p&p) is applied in conjunction with the type of product you are ordering (e.g seed postage and packing is less than postage packaging for potatoes). This will be shown in your order before you proceed to order processing.
Unfortunately, from now on we will no longer be able to supply any goods outside of the UK mainland for any products including seed. This is partly in response to potential changes around Brexit and a no equivalence agreement between the UK and EU on phytosanitary standards, as well as the likelihood of additional customs checks/requirements and costs associated with them. We apologise for any inconvenience that this may cause but hope you understand that this is outside of our control.
Free Trial Seed / Free Seed Labels
Whilst every effort is made to ensure continuity of supply of our free trial seed and free seed labels, on occasion, unexpected demand may lead to these items running out. Where this proves to be the case, it may prove necessary to send your order without these free items in order to avoid unnecessary delay. Please accept our sincere apologies should this prove to be the case. We regret to advise that, for commercial reasons, it is impractical for us to send these items separately from your main order at a later date.
It is our normal ordering procedure to take payment at the time of order. Your order will be debited in Sterling currency. If purchasing from outside the United Kingdom please check with your credit card provider for the latest exchange rates and commission fees.
The contents of this site are for general information and do not provide advice. Whilst we take reasonable care to ensure that the contents of the site are accurate and up to date we do not accept any liability for any information which may not be accurate. Products are intended for home gardeners and not for commercial production. We also reserve the right to change data, references and production specifications at anytime.
Pictures and descriptions are for your guidance and are given in good faith but we accept no liability for any error. Any redistribution or reproduction of part or all of the image in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit product images or descriptions. Nor may you transmit or store images in any other website or other form of electronic retrieval system.
The pricing and availability information is subject to change without notice.
Company Registration No. 1710774
VAT No. GB 390 5718 35
Registered Address: D.T.Brown & Co, Gazeley Road, Kentford, Suffolk, CB8 7PQ
This website and its content is copyright of DT Brown - © DT Brown 2012 - 2021. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- You may print or download to a local hard disk extracts for your personal and non-commercial use only
- You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Waste Electrical & Electronic Equipment (WEEE) Directive
The EU has introduced legislation relating to recycling "Waste Electrical and Electronic Equipment" ("WEEE"). Currently, most WEEE is disposed of with general domestic waste and is land filled. Separate collection allows WEEE to be recycled; this saves energy and resources and avoids hazardous materials from WEEE going to landfill. On new items of electronic equipment which you buy you will see the symbol:
This symbol means that you should not dispose of this product in your dustbin with your mixed domestic waste. You should dispose of this product separately.
Under these regulations we are obliged to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new electrical or electronic product from us. Such items can be returned to us (carriage paid by the customer) at our normal address, within 28 days of purchasing the new item. Please mark these items "WEEE return". We will then ensure proper environmental disposal. In helping to separately collect WEEE you will ensure that recycling, as required by the WEEE Directive, takes place and the amount of WEEE being land filled is reduced thereby helping to improve the environment.